Maintenance now more efficient through optimized maintenance management
In the course of a system update for the customer’s maintenance management, which was necessary after several years, EAM Software GmbH implemented many new functions and the Kölner Verkehrs-Betriebe AG (Cologne’s traffic enterprise) is pleased about the optimized maintenance and a deep integration into the business procedures.
After many years of trouble-free operation, it was time to upgrade the maintenance software for the Köln Verkehrs-Betriebe based on IBM Maximo to the latest version. A project that the persons responsible used to realize further benefits. In the course of the update the integration into the business SAP-System was enhanced, which slimmed down many procedures like billing and parts management. At the same time, all inventory data was checked, and adjusted if necessary, during the migration. This in turn led to a significantly higher data quality and optimized evaluation options. The three previously separate systems, for buses, light-rail and ticket machine were also merged, which significantly simplified the monitoring of the system.
From the customer’s perspective, four key goals have been achieved:
The transparency of the technology’s condition has been further increased, creating and effective early-warning-system that minimized failures.
Complete documentation within the system gives the reassuring feeling of fulfilling all requirements and legal regulations.
The “knowledge of the masters” and “long-serving” is conserved in a better way.
And: failures in vehicles and ticket machines are rarer and passengers happier.
However, the project had to overcome two major obstacles: cleaning up the data was a lot of work and the new or adapted processes had to be communicated to more than 400 employees of maintenance staff in trainings designed and carried out by EAM.
Such an investment is recommended for all companies that have a lot of technology that has to be maintained or companies that are obliged to provide complete documentation due to legal regulations. At the end of the day this improves operations and saves time, money and mistakes.
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